Office 413, 101 Overton Rd, WILLIAMS LANDING VIC 3027

ACM20117 Certificate II in Animal Studies

Qualification Description

This is a general qualification for entry into sectors of the animal care and management industry, where workers provide care for animals in workplaces such as animal shelters, kennels, catteries, sanctuaries and veterinary clinics. At this level, work takes place under direct supervision within clearly defined guidelines for work activities.
No occupational licensing, legislative or certification requirements apply to this qualification at the time of publication. However, individual units of competency may specify relevant licensing, legislative and/or regulatory requirements. Users of this qualification must refer to the relevant state or territory jurisdiction for details.


This qualification is nationally recognised under the Australian Qualifications Framework (AQF).

Clients Cohort

Leaners wanting to prepare to work in animal care industry and learn how to complete animal care hygiene routines, feed and water animals, provide basic first aid, and assist in the health care of animals.

The program is targeted at domestic Leaners with or without any prior experience or you could be in an on-the-job situation (currently employed or actively willing to seek employment).

Entry Requirements:

There are no entry requirements for this qualification.

Saddle has its own entry requirements to enrol in this course, student must:

  • Be at least 17 years of age
  • Have successfully completed Year 10, or equivalent
  • Be able to undertake work experience placements at an animal care facility and veterinary clinic
  • Many students choose to volunteer at animal shelters, RSPCA etc to learn some of the practical skills they need.
  • Have access to computers and internet.
  • Leaners will be required to participate in practical training in simulated workplace environment. This will allow time to develop hands-on skills and experience in animal care industry and demonstrate the practical competencies required to complete the course.
  • Leaners must attend a Pre-Training interview and complete a language, literacy and numeracy quiz prior to enrolment or the commencement of training. If addition support is required, then we can help you.
  • Student must demonstrate following ACSF level in LLN Quiz:
  • Learning – 4
    Reading – 3
    Writing – 3
    Oral communication – 3
    Numeracy – 3

Funding, Eligibility and Course Fee

This course is delivered for fee for service students and the students who may be eligible for funding under skills first program.

Victorian residents who undertake classroom-based or blended training may be eligible for Victorian Government Funding (Skills First previously known as Victorian Training Guarantee).

Please go to the below mentioned link for the eligibility for funding under Skills First Program:

For more information, refer to the Course fee. Please contact One of the friendly team members of Saddle On for the updates fees.

Terms and Conditions:

  • SADDLE ON will strive to maintain highly competitive fair and reasonable fee structures.
  • SADDLE ON adjusts its fees and charges from time to time. Changes to fees will be fairly and equitably applied, advertised and clearly indicate the date from which the change will take effect.
  • SADDLE ON provides details of course fees in all course information.
  • SADDLE ON will ensure these fees are applied and communicated to clients prior to enrolment.
  • SADDLE ON adopts the following to protect fees paid in advance:
    • Flexible payment arrangements/ options will accommodate individual circumstances.
    • Saddle on does not charge more than $1500.00 in advanced payment.
    • Fees must be paid in full before certification will be issued.
    • Acceptable payment options can be made via credit card, direct debit, and EFT remittance to accommodate the diverse financial situations of clients.


30 weeks of study and 2 weeks of holidays.

Students will be required to attend classroom for 20 hours per week. Students will be required to dedicate 8 hours per unit.

RPL and Credit Transfer


The underlying principle of Nationally Recognised Training is that a learner does not have to repeat training and assessment that has already been undertaken.

SADDLE ON has a Recognition of Prior Learning (RPL) and Credit Transfer Policies and Procedures and can be found at SADDLE ON’s website, which outlines in detail processes to be followed for granting recognition and credit transfer. This is supported through the RPL guidelines for this qualification which focus specifically on all units.

Learners are encouraged to apply for RPL prior to or immediately after formal enrolment but prior to the facilitated delivery of units to ensure that they do not miss any training opportunities offered should they be unsuccessful in the RPL process.

Credit Transfer relates to the recognition of learning achieved through formal education and training, and involves assessing a previously completed course or units to see if it provides equivalent learning or competency outcomes to those required within the current course of study. Learners must provide transcripts of results and/or statements of attainment for credit transfer to be assessed.

Where a learner is successful in the RPL or Credit Transfer (CT) application, the units to be undertaken and course duration will be adjusted accordingly.

Where RPL is granted, learners do not have to participate in further training and assessment for skills and knowledge that they already possess.

Delivery Location

Training and assessment will be conducted in Training rooms organised by Saddle On or at its campus in Williams landing.

Mode of Delivery

Blended mode of delivery: consists of training and assessment in classroom and simulated environment.

Course structure:

To achieve this qualification, competency must be demonstrated in:

12 units of competency:

  • 8 core units plus
  • 4 elective units

Core units:

  • ACMGAS201 Work in the animal care industry
  • ACMGAS202 Participate in workplace communications
  • ACMGAS203 Complete animal care hygiene routines
  • ACMGAS204 Feed and water animals
  • ACMGAS205 Assist in health care of animals
  • ACMGAS206 Provide basic first aid for animals
  • ACMSUS201 Participate in environmentally sustainable work practices
  • ACMWHS201 Participate in workplace health and safety processes

Elective units:

  • ACMGAS208 Source information for animal care needs
  • ACMGAS209 Provide information on companion animals, products and services
  • ACMGAS207 Provide reception services for an animal care facility
  • HLTAID003 Provide First Aid

Assessment Methods:

  • Knowledge Questions (Written Questions)
  • Practical Tasks (Role Play / Demonstration/ report Writing)


Saddle On shall provide Leaners with equipment and resources as specified in the ACM training package. Leaners will have access to an Animal care setting and additional resources (listed below) for specific units as specified in the Training package for the purposes of assignment work, to provide the Leaner with a functional operating environment to base their training & assessment on.

Students will be provided with student assessment workbook, Learner Guide, Power Point Presentations.

RTO will provide a suitably equipped simulated workplace environment, classrooms and laptops (if required) for training and assessment processes, as well as a range of additional resources that may be required. Participants are also provided with access to:

  • adult, child and infant resuscitation manikins
  • a range of animals or models
  • Animal care setting
  • AED training device
  • different types of training adrenalin auto-injector training devices (e.g. EpiPen and AnaPen)
  • different types of placebo bronchodilators and a spacer device
  • roller bandages
  • triangular bandages
  • workplace First Aid kit
  • wound dressings
  • Personal protective equipment (PPE)


Upon successful completion of this course, student will receive a nationally recognised ACM20117 - Certificate II in Animal Studies. Students who do not complete all units may be eligible for a Statement of Attainment for partial completion of the course.

Education Pathways

  • ACM20217 Certificate II in Horse Care
  • ACM30121 - Certificate III in Animal Care Services
  • ACM40121 - Certificate IV in Animal Regulation and Management
  • ACM50119 - Diploma of Animal Technology

Employment Pathways

  • Animal Attendant
  • Clinic Receptionist
  • Clinic assistant
  • Pound Attendant
  • Animal Carer
  • Pet Sitter


Before enrolment, each student should ensure s/he meets the following requirements:

  • Enrolment Application Form can be downloaded from website or requested to be emailed. Filled in enrolment application form can be forwarded to
  • Read and understand the complete information available at SADDLE ON’s website or email your request to
  • Read and understand all policies and procedures available at SADDLE ON’s website or email your request to
  • Provide SADDLE ON with their Unique Student Identifier (USI) number. For more information, see
  • You can post or visit us at our head office Office 413, 101 Overton Rd, WILLIAMS LANDING VIC 3027
  • You will also find further information about fees and refunds and the enrolment process applied by SADDLE ON on the website and Student Handbook.
  • For further details or queries, SADDLE ON can be contacted via email at or phone: (03) 5282 4017.


  • SADDLE ON has got the systems in place to make sure that student is getting quality training during the course. SADDLE ON is responsible for compliance and training & assessment of this course and there are no third-party training provider services acquired by SADDLE ON.
  • Please go through the policies and procedures regarding enrolment, fee refunds and complaints & appeals available on the website.

Our responsibilities to the students:

  • Providing Quality Training and Assessment
  • Complying with the VRQA guidelines, AQTF standards/elements
  • Issuing AQF certification, when all the assessment and financial requirements are met by the students.

Please note that Saddle on does not provide any guarantee of:

  • A learner will successfully complete a training product on its scope of registration; or
  • A training product can be competed in a manner which does not meet the requirements of the relevant training package or VET accredited course; or
  • A learner will obtain a particular employment outcome.
  • Licensing outcome

Student must read student handbook before making an enrolment decision. You can contact student services for any further information.

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Contact us +61 470 557 597

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ACM20117 Certificate II in Animal Studies